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After tapping Install in the app, SugarPixel should display “UPDATE” within a few seconds and take several minutes to complete. If:
  • “UPDATE” does not appear, or
  • SugarPixel restarts quickly without installing the new version, or
  • UPDATE displays for more than 10 minutes
…the update download likely failed due to a WiFi or internet issue. To retry:
  1. Reboot your phone
  2. Unplug SugarPixel and plug it back in
  3. Temporarily disable WiFi on your phone
  4. Open the app and start the update again